Network Support

Network Support

Network downtime can be devastating; troubleshooting can be time consuming unless an experienced technician is on-site. From server connectivity issues to core internet connection to wiring cuts, we can help. Advanced network diagnosis tools are used to identify and rectify root cause of issue & restore network stability.

Computacenter solution
Computacenter provides organizations with end-to-end network support options – from standard maintenance through to a fully managed service. Each support offering is based on service level agreements that are aligned to your specific business needs.
Network Maintenance:
Comprises traditional break-fix support services, such as troubleshooting and incident management, to enable you to respond more quickly to networking problems.
Network Monitoring:
Regular technical reviews, network audits and automated alerts all form part of this service, which combines standard maintenance with 24/7 remote monitoring to help you minimize network downtime.
Network Management:
Computacenter unifies operational, administrative and maintenance support to deliver a fully managed network. Based on ITIL best practice to support continuous improvement, our Network Management service helps maximize availability for minimal cost.
Security Management:
Provides real-time protection for your network through the deployment of tools, processes and experienced professionals resulting in reduced business risk.

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