Our Services
Our Managed IT Services
Every service, product and solution we offer can be described, defined and categorized through a single principle; An unwavering commitment to keeping the technology in your business operating smoothly by monitoring, supporting and maintaining your key IT, display and security surveillance systems. That’s why we have carefully crafted a number of services to assist you with addressing the implementation complexities of a variety of technical disciplines.
Our Guarantee
IT MANAGED SERVICES
As a full service IT Support Centre, HEM is able to provide the technical assistance necessary to keep your organization’s IT resources operational. We have a variety of flexible support plans available to address the needs of organizations of any size including maintenance, monitoring, call centre services and more. We would be pleased to discuss your needs and explain the benefits of engaging us to provide this service. Click the button above to reach us.
DIGITAL SIGNAGE
We offer a full line of digital signage solutions designed to captivate your audience while meeting specific business needs. From interactive displays to vibrant video walls, our technology keeps your brand at the forefront. Whether for retail, corporate environments, or events, our customizable systems ensure a memorable and engaging experience. Transform the way you communicate with cutting-edge, user-friendly solutions tailored to your vision.
VOIP PHONE SYSTEM
Voice over Internet Protocol, or VoIP systems offer substantial benefits when compared to traditional “landline” solutions. Firstly, they are a much more cost effective alternative as most organizations already possess a good deal of the infrastructure required to deploy a system and do not necessarily incur the charges associated with landline operator fees.. Secondly, they offer superior options for integration into other corporate and operational systems which of course provides unparalleled opportunities to optimize business processes.
INFRASTRUCTURE CABLING & NETWORKING
Connecting a PC or two to a generic router is not rocket science and is well within the capability of most individuals. But when it comes to running fibre optics, CATx and other digital links through an entire office or building things are not quite so simple. HEM provides the expertise necessary to ensure that all network cabling requirements meet or exceed design specifications in order to fulfill all of your voice, data center and any other cabling requirements.
TECHNICAL SUPPORT
Our team of highly qualified consultants and technicians are certified by leading technology partners and through years of education, experience and ongoing training are specialists in their fields. As IT-solutions experts, we will manage your IT infrastructure and deliver security and peace of mind while you direct your attention to what matters most—your business.
SURVEILLANCE SOLUTIONS
Our innovative surveillance products offer security, peace of mind and empowerment
What you get with a full service HEM support contract
- Monitoring and management of servers, work stations, desktops & mobile devices.
- Server & software updates.
- Network & server alerts.
- Firewall monitoring.
- Anti-virus & anti-spyware management.
- E-mail protection and anti-spam management.
- Auto-updated patch management.
- Data backup and disaster recovery for all computers, servers, storage systems, networks and applications.
- Cloud integration services.
- Preventive maintenance & regular reports.
- 24/7 remote & on-site support.
