4 Benefits of Surveillance Systems
Businesses have been subject to surveillance for centuries. However, it has now become easier and more widespread with the introduction of technology-based surveillance systems. These video-based, end-to-end surveillance systems promote general monitoring practices to help business owners stay aware of potential threats, crimes and employee activities in the workplace. These surveillance systems open a brave new world of possibility by allowing multiple people to view and store surveillance footage via cloud managed services. IT service providers now provide efficient security facilities, including surveillance systems to protect businesses and their intellectual property round-the-clock. Here are some benefits of installing surveillance systems at an enterprise. Enhanced Overall Business Operations The installation of a surveillance system is a critical step in protecting your business and ensuring everyone’s peace of mind at work. The assurance of a minimum security threat in the workplace allows your employees to work fearlessly without any external intrusion or theft risk. Moreover, employees feel at ease at work and perform to their full potential knowing any harm caused to them with becoming evidence captured by the security system. Improved Productivity According to the Time Management Statistics by CornerStone Dynamics, most employees spend 80% of their work hours on things with little value and use 20% of their average workday to pay attention to crucial tasks. However, with increased workplace surveillance, they are likely to waste less time. Furthermore, monitoring your employees via the surveillance system can enhance their productivity, leading to increased profits. Additionally, these electronic surveillance systems save the company managers’ time, allowing them to work on other tasks than manually monitoring their employees. Reduction in Workplace Incidents Workplace incidents, including violence and sexual harassment, remain a concurring issue in Canada. For example, Canadian workplaces have a total of 350,000 workplace violence cases every year. In fact, 67% of the employees have been subject to or witnessed workplace violence in the country. Installing surveillance systems can help prevent these incidents, promote respect, and protect your organization from property damaged or vandalism. If not, it will at least be beneficial in providing adequate evidence to law enforcement after a workplace incident. Lowered Insurance Premiums You can now add value to your organization while simultaneously lowering insurance premiums for your commercial property by installing video surveillance systems. These systems efficiently protect your business from false employee accusations, harassment, liability claims, theft, and other crimes. All in all, you have reduced chances of being sued with a security system. As a result, your insurance company will reduce your insurance premiums, helping you save on insurance costs. Are you looking for surveillance solutions with Advanced Threat Protection (ATP) for your company? Connect with us at HEM Innovative Solutions to acquire property-specific custom monitoring packages that help decrease security costs and improve your business’s efficiency. Contact us to learn more today!
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How VoIP Can be better for Businesses
Blog How VoIP Can be better for Businesses Voice over IP, also called VoIP, is one of the latest communication technologies that enable enterprises to facilitate effective communication through the internet instead of traditional phone lines. It digitally transmits conversations via the internet by using the IP as a carrier for transferring voice from one network to another. The evolution of VoIP has transformed the way businesses operate today. Most consumers gravitate towards this technology due to its affordability and versatile features. Small & Medium enterprises have been employing the use of VoIP for the last decade. It’s one platform that permits various services to travel on a network through Quad-play technology. Today, voice messages, video surveillance, and even video streaming via Cloud Managed Services are also possible due to VoIP. Qualified IT service providers now offer VoIP services with substantial benefits compared to traditional “landline” solutions. Here are some of them. Lowered Costs Businesses save substantial costs with VoIP systems, especially when they make regular long-distance calls. With this facility, companies no longer have to use a single phone line for two callers at a time. VoIP modifies the communication data into data packets and sends it over to the IP network. In other words, all you need is a smooth internet connection for this system to work. While calls through traditional phone line charge consumers for calls per minute, companies can pay a fixed monthly fee to their service provider. In fact, many ISP’s offer cheap or free calling packages as incentives. Built-In Backup Traditional telephones are always at risk of unexpected incidents and outages. Repairs can cost you significant time and money, affecting your company’s reputation and profits. VoIP saves the day by automatically redirecting calls as soon as a disruption or network outage occurs. It has pre-setting routine plans that prepare your system to continue operations despite any technical interruptions seamlessly. Remote Worldwide Access VoIP’s allow employees and other staff members to telecommute effectively. It has become easier for workers to work at home by remotely using data services, voice, and faxing facilities powered by the internet. It’s also a portable service, which means you can connect it to your home offices or even carry it abroad. Furthermore, it’s doesn’t require reinstallation if you decide to move offices. Various Add-Ons While these systems aim to establish effective communication within enterprises, they also increase your business’s productivity by offering a wide variety of additional applications. These include voicemail, caller ID, text messages, virtual numbers, and contact lists. Companies use cloud managed services to integrate VoIP into their systems, which helps them forward multiple essential messages and data to various departments with one click. VoIP also offers voicemail-to-text transcription for critical conversations to be reviewed later on. Are you looking for a VOIP phone services provider in Toronto or nearby areas? Reach out to us at HEM Innovative Solutions to replace your costly landline systems with advanced and reliable communication solutions to compete with larger businesses. Connect us here.
FAQs About Managed IT Security Services
Blog FAQs About Managed IT Security Services Table of Contents: What exactly are managed security services (MCS)? Numerous businesses are increasingly looking to outsource portions of their security operations to a reputable security firm. MSS is a service model or capability that security service providers provide to monitor and manage security devices, systems, and even software-as-a-service (SaaS) applications. What are the responsibilities of a managed security service provider (MSSP)? A managed security services provider (MSSP) provides round-the-clock (typically 24×7 or 8×5) monitoring and management of information security. A proactive, worldwide protection delivery strategy aids in the detection and triage of hostile security events. Why are managed security services required? Protecting endpoints, assets, and data from exfiltration, breach, or other security incidents becomes critical as firms expand and compete. The security environment has become much more complicated over the past several years, and companies must remain ahead of a fast-evolving threat scenario. What are the advantages of collaborating with an MSS? It may augment your team with uncommon, specialized security talents, such as cloud security, identity management, or compliance, without the need to create a costly security operations center. Additionally, it may assist in preventing breaches through automated incident response, simplify security, alleviate alert fatigue for in-house staff, and ensure correct compliance governance. How are MSP and MSSP different? IBM Security, for example, provides security as a service for information technology and information security systems, including threat monitoring, infrastructure management, availability, capacity management, proactive protection, and response capabilities. A managed services provider (MSP) often offers just operational assistance to ensure that systems and applications meet the service level agreement (SLA) requirements (SLA). Six Disadvantages of Managed Security Services Managed services provide a wealth of knowledge, expertise, and a comprehensive range of tools and technologies for monitoring security threats, updating systems, and mitigating vulnerabilities at a reasonable cost. It assists in maintaining the appropriate security layers, such as software patching, DNS security, firewalls, anti-malware, anti-phishing software, credential managers, and identity and access management (IAM) solutions, in preserving the organization’s data. Outsourced security specialists with diverse and accredited expertise have seen many more security flaws in a system than an in-house security team may be able to discover. Maintaining an in-house workforce with the appropriate levels of expertise is difficult and expensive for small firms. Investing in the appropriate tools, technology, and software always improving requires skill and a sizable investment. To stay on top of cybersecurity plans and goals, a company must stay current on emerging trends. While cyber threats do not discriminate between small and large businesses, the large investment required for tools and technology may be prohibitive for small businesses. Managed Security Services can help them compete on an equal footing with large corporations by providing access to cutting-edge security technology. One of the primary benefits of managed security services is their adaptability. It is available on a demand basis, and it enables firms to rapidly grow up with an already educated and skilled workforce capable of handling the fluctuating amount of business. Managed Security Service Providers (MSSP) handle the majority of company risk, using their industry skills and knowledge, particularly in the area of compliance and regulatory compliance. Additionally, they dramatically lower the likelihood of security breaches. They may readily develop customized risk management plans that are tailored to the unique characteristics and requirements of every company model. They assess all risk areas and develop a response strategy in the case of a security breach, which significantly reduces downtime and costs. MSSPs place a premium on keeping frequent backups to avoid data loss in a security incident. An impartial assessment and analysis of vulnerabilities using readily accessible technologies will enable firms to develop a more effective cybersecurity strategy. MSSPs may conduct attack simulations to assess an organization’s resilience and subsequent reaction time. By using various specialized technologies, service providers guarantee that their assets and network are monitored 24 hours a day. Additionally, they use Artificial Intelligence to detect abnormalities, and if there are no anomalies in particular regions, this should be questioned in light of the service providers’ zero trust rules. Additionally, they take the appropriate safeguards to prevent any unanticipated interruptions.
What Does Technical Support Mean in Business?
Blog What Does Technical Support Mean in Business? Table of Contents: Learn about the importance of technical support in the workplace. Do you consider technical support to be a given? Some bosses do. That’s very understandable. Managers these days are so busy that they scarcely have time to think about anything else. With so much going on, it’s easy for managers to overlook how important technical support is to the success of their company. We live in a digital era where a company’s technology skills define it. A firm might come to a halt without the help and expertise of an IT team. The following are some of the primary benefits of technical support in the workplace: To put it another way, technical assistance guarantees that your company’s technology allows it to remain productive and, as a result, optimize its benefits—cost savings, increased productivity, enhanced product quality, and customer happiness. Technical support aids in the smooth operation of businesses and may also help promote word-of-mouth advertising and brand loyalty. Technical Support’s Role Businesses benefit from technical assistance. In other words, it gives you a competitive advantage by allowing you to rapidly and efficiently complete important business processes. If you’re a competitor, that’s tough to beat. Technical assistance can also assist you in making critical business decisions that will help you increase profits. At its most basic level, technical support monitors and maintains your computer systems provide the technical skills needed to keep them working properly, and gives the know-how to customize your system to your individual needs. This increases production and efficiency. Technological assistance, in a nutshell, handles technical issues that can halt a company’s business processes. It provides the following services: In another way, technical assistance minimizes downtime caused by interrupted IT services, increases system uptime, and handles end-user difficulties, system incidents, and technical issues. What Kinds of Businesses Require Technical Support? What types of businesses rely on technical assistance? A wide range of businesses uses this tool. These businesses range from Fortune 500 corporations to small and medium-sized businesses and everything in between. The greatest technical support is used by companies that provide technology items. Legal, financial, and medical offices, on the other hand, are professional service organizations. Technical support is also used by manufacturers, retailers, and telecommunications businesses. Some firms’ technical support staff are divided into two service areas: Help Desk and Customer Support Service. Internal help desk teams are responsible for resolving and troubleshooting technical issues for internal users. Customer support teams handle external end-user issues and service requests. These groups serve as a single point of contact for users and service providers, and team members are sometimes a customer’s lone point of contact with a corporation. Only as good as the people that work for them The quality of technical support staff is only as excellent as its members. So, if you’re thinking about starting or expanding a technical support team, you’ll want to hire devoted people with the necessary talents, commitment, and personality. The capacity to tackle complicated technological difficulties is the basic competence of a technical support specialist. Support professionals will need to be familiar with some programming languages as well as any essential knowledge. Other technical support abilities include: Technical assistance People who deal with end-users and customers who call, email, or chat online require good telecommuting skills and phone techniques. They must also be able to test new software that has been brought in by a corporation and instruct others on how to utilize it.
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Legacy Phone System to VoIP Phones: Why You Need to Make the Switch
Blog Legacy Phone System to VoIP Phones: Why You Need to Make the Switch There’s are very few things that have been subsumed so completely into our personal and professional lives like the internet has. Entire businesses have gone digital—from entertainment to financial transactions, everything’s done digitally now. The digital revolution has transformed how we interact with each other, to the extent that we can’t even imagine how we used to live without it. This being the case, digital communication is no longer optional for workplaces; it’s a necessity. Many companies have already taken the necessary steps to eliminate legacy phone systems and have implemented unified digital communication methods built around VoIP communications. For those who’re on the fence about whether or not they should make the switch to VoIP, here are some of its fantastic benefits. Cost-Effective Switching to a VoIP communications system helps businesses save on costs, especially those that need to make long-distance calls, both national and international. Communications over legacy phone systems are tolled calls that a local PSTN service provider carries. As a result, long-distance calls and international calls can be quite expensive. Moreover, both the speed of the communication system and the amount of data that can be carried also tend to be capped. A VoIP system carries calls over the internet and may eliminate your toll charges altogether. Automated Support A VoIP system utilizes voice or text-based chat bots to solve common problems and handle customer support requests. If a request is more complex, it’s automatically transferred to a human operator. This will significantly reduce your need and dependency on personnel to handle customer support. Improved Security There’s a marked difference between legacy phone systems and VoIP phone systems in that the latter significantly improves security. A VoIP system provides users with access through a profile that’s locked with a password. Users cannot make or receive calls without logging into the system. A VoIP system also allows you to restrict the types of calls your employees can make. Increased Accessibility Now that your employees aren’t tied to a physical phone that they can’t carry around with them, they can use smart devices to access the VoIP system and make internal and external calls wherever they are. If you’re looking to integrate a state-of-the-art VoIP phone system for your small business in GTA, Ontario, then you’ve come to the right place. We’re a leading IT consulting firm that offers a wide range of managed IT, digital signage, infrastructure cabling, and networking services. We offer cutting-edge VoIP phone systems to improve businesses’ digital communications and help them save on costs. Connect with us to get a quote, or call us at (905) 362-9371.
4 Reasons Why Cloud Computing Services Are the Future
Blog 4 Reasons Why Cloud Computing Services Are the Future IT-enabled technologies have been delivering their services to medium and large-scale businesses for decades. Cloud computing is a major evolutionary shift in IT services that expand existing facilities with more flexibility. Cloud computing is the distribution of processing capacity and applications to various systems within the enterprise via a network of computers linked together. Today, companies continue to adapt managed cloud services to add to their information technology and digitization processes without the need for investing in new and costly architecture, hardware, or software. You can rely on IT service providers to facilitate your businesses with managed cloud services.Here are some of the benefits of shifting to the cloud. Boosted Company Operation Cloud technology offers scalability, which means companies can opt for IT solutions according to their business size and cloud usage. Azure Cloud Managed Services can simply alter your cloud usage according to your needs. You can opt for cloud technologies according to your computing needs. For instance, if you have a large business, you can choose cloud services with various new applications. According to Business Insider, Toyota was the first large-scale company to use cloud services to turn its cars into a connected platform. Cloud-based applications add value to your customers and boost productivity. The cloud provider charges a monthly fee according to your company’s utilization. Enhanced Customer Service Customers today look for everything online. Therefore, they are frequently in search of quick answers and flexible purchase options. With managed cloud services, employees and consumers worldwide can easily access information from one platform throughout the day. You can use cloud technologies on laptops, cell phones, and desktop computers to connect with customers, employees, or colleagues to make critical business decisions. Cloud services have been playing a significant role in helping businesses share information efficiently. Workplace Flexibility The recent transition to work-from-home practices has made it crucial for companies to adapt to managed cloud services. When all the work information is available on the cloud, employees can work from anywhere in the world without having to worry about data accessibility. According to a Gallup poll, cloud technologies enabled the transformation to increased telecommuting workers across various industries, which jumped from 9% in 1995 to 37% in 2015. Safe Data Storage Intellectual property security and the protection of classified information is paramount for every business regardless of how large or small it is. Cloud services improve a company’s security record by providing end-to-end security with Advanced Threat Protection (ATP) and data back-ups for all the information. According to a RightScale survey, companies with adopted cloud technologies are no longer worried about data security today. If you’re looking for affordable, efficient, and comprehensive Managed Cloud Services in Toronto or nearby areas, connect with us at HEM Innovative Solutions. We offer Azure Cloud Managed Services to help you scale up operations as your company grows and expands. Get a quote with us today!
Transitioning to Technical: Why Your Company Needs a Virtual Presence
Transitioning to Technical: Why Your Company Needs a Virtual Presence Developing a virtual presence for your small business means more than merely establishing a website with your company’s name and address on it. The digital age has revolutionized commerce to the point that it is difficult to imagine going back to how things were just a few decades ago— an overwhelming majority (87 percent) of shoppers begin their search for products online. What all this means is that a virtual presence is essentially a virtual version of your business setup. In this post, we’re going to discuss why your business needs such a setup. Let’s get right into it. Increased Accessibility The Internet doesn’t have closing hours, which means that every portal your business offers online gives it a virtual 24/7 showroom. This improves accessibility, allowing potential customers to browse through your company’s products or services after business hours, in the comfort and privacy of their own homes. If your business sells products, setting up an online store or e-commerce website will provide your customers with the convenience to place orders whenever they wish to. This is great for when you’re hosting a sale because customers can place their order as soon as they’re interested, as opposed to waiting for your store to open and then travelling to it. Selective focus point on Credit card background – Vintage effect style pictures Brand Awareness Building Having a virtual presence isn’t simply about providing your customers with increased access; it’s also about giving them the opportunity to check your business out. Seeing as how you mostly control how to present your business online this allows you to market your brand the way you choose to. Increased customer interactions, online reviews, and the quality and frequency of your posts all work towards building awareness of and customer trust in your brand. Larger Audience Of course, this goes without saying, but the online world is far larger than the few metres local to your store or office. A virtual presence reaches out to a far larger audience, local and international, comprised of the customers you’re targeting as well as those outside it. For effective IT services and consulting and network cabling infrastructure services in Mississauga, ON, get in touch with us at HEM Innovative Solutions. We are a trusted name in the world on managed IT solutions and digital advertising. Our company helps small businesses in Mississauga get off their feet and achieve results with our managed IT support services, Azure Cloud managed services, and network & connectivity services. Get a quote or call us at (905) 362-9371.
5 Security Compliance Policies Your Business Needs to Have
5 Security Compliance Policies Your Business Needs to Have The COVID-19 pandemic is one of the worst humanitarian crises in modern history. Not only has the outbreak claimed hundreds of thousands of lives, but it has also weakened the economies of several countries and territories. Amid all the frenzy, organizations are facing another threat: an astronomic increase in cyber attacks. Well-implemented cybersecurity and Information security protocols and policies are vital for combating cyber threats and protecting an organization’s data. Unless your organization makes information security a top priority, you will be vulnerable to data breaches and information leaks. The first thing to understand about devising and implementing security compliance policies is that length and complexity have no bearing on policy effectiveness. The more concise and clear your policy is, the better. It must capture all the core elements that are of value to the organization while assigning clear-cut responsibilities, roles, and remediation guidelines. In this piece, we will go over all the crucial security compliance policies your business must incorporate. Policy 1: Response to Security Incident The odds are that your business will have to deal with a security incident at some point in time. With that in mind, your staff must know and understand their responsibilities, reporting procedures, communication protocols, and containment strategies in order to limit and minimize the damage. This policy is the foundation upon which all other security compliance policies will be devised. Policy 2: Asset Management In order to understand the technological footprint of your organization, you need to be able to effectively and efficiently manage company assets. Once you’re apprised of the status of your assets, you will be better equipped to create security protocols. Policy 3: Acceptable Use All company employees, third parties, and contractors must possess a proper understanding of how resources and assets are to be used before they are granted access. Your policy should clearly define how each resource, network, and system can and cannot be used. Policy 4: Device and System Minimum Security Before your devices, networks, and systems are used, they must be configured with baseline security measures. Most frameworks require this policy to be implemented. Policy 5: Accounts and Passwords Everyone who is authorized to create an account on your systems must be made to follow a set of account creation protocols. These should include the kinds of accounts they can create, how they are used, and how they are managed. Create a baseline length and complexity for passwords and include multi-factor authentication and one-time password measures. If you’re looking to develop robust security compliance policies for your organization, it’s best that you consult professionals to do the job. At HEM Innovative Solutions, we understand the critical importance of strong information security policies for businesses of all sizes. Our managed IT security services in Mississauga, ON, have helped numerous businesses develop a secure defense system against the increased threat of cyberattacks. Connect with us at HEM Innovative Solutions online to get a quote, or call us at (905) 362-9371.